1. There is a $25 minimum order amount, no exceptions.
  2. Shipping to an address other than the billing address is at our discretion.
  3. Orders may be sent Signature Required, at our discretion.
  4. Payments on orders from outside the US are only by accepted by PayPal.
  5. The credit card billing address must match and verify, if your bank does not support address verification, we cannot accept that credit card.
  6. There is no sales tax outside of Arizona. Orders shipped in Arizona are charged 7.8% sales tax.
  7. Be sure to supply us with a valid email address and phone number. If we need to contact you and we are unable to, processing of your order will be delayed.
  8. Shipping options and costs are shown on our website, during the checkout process, before entering the payment info.
  9. We ship Worldwide using UPS and the Postal Service. All available options and costs are shown during checkout.
  10. Tracking numbers are emailed to the email address you provide when your online order is shipped. If you do not receive a tracking email, check your spam/junk mail folder.
  11. All orders must be placed on our website, we do not take phone orders.
  12. No refunds, returns, or exchanges after 30 days from date of invoice, no exceptions.
  13. Shipping charges are NOT refunded, only the price of the merchandise, less any payment processing fees, will be refunded.
  14. Returns may be subject to up to a 15% restocking charge.
  15. Any return on an order shipped with free shipping, will have the original cost of shipping deducted from the return, if the return puts the original order below the free shipping amount.
  16. All returns are shipped back at the customer's expense.
  17. All returns, exchanges, and warranties must be done through the original point of purchase, if not purchased direct from ADA.