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Warranties do not cover shipping costs. All scooter
warranties require that the scooter be returned with the defective part
at the customers expense. Customer is then liable for return shipping to
customer, to return the warranted part. Scooter warranties can be handled
by an authorized dealer in your area.
All warranties must be handled through the original point of purchase. If
the purchase was made from an authorized ADA Racing dealer, the product
to be warranted must be returned to that dealer. The dealer will then return
the product to ADA Racing for warranty claim, with proof and date of retail
sale.
9969 Industries, Inc., d/b/a/ ADA Racing hereinafter, “Seller” warrants
to the Buyer that the products sold to Buyer shall be free from defects
in materials and workmanship, when used for its intended purpose, for a
period of one hundred and eighty(180) days from the date of the sale to
the customer (end user). Seller will, at its option, repair or replace at
Seller’s facility in Gilbert, Arizona, any product, or part thereof, that
proves to be defective in materials or workmanship. In order to exercise
their rights under this Warranty, the Buyer shall take the following actions
within the warranty period:
1) Telephone Seller at 480-507-6919 between the hours of 9:00am and 5:00pm,
Arizona time, Monday through Friday, explain the problem or defect and obtain
from Seller a Warranty Claim Authorization Number which shall be included
on the Shipping Label of the parcel containing the product or part thereof.
2) Within five (5) days thereafter, return the defective product or part
thereof to Seller, freight prepaid, addressed: ADA Racing. Attn. Warranty
Claims, Auth. #______, 219 S. William Dillard Dr., Bldg.1 Suite 105, Gilbert, AZ 85233.
This warranty shall not apply to any product, or part thereof, that has
been improperly installed or subjected to improper use or maintenance, or
that has been altered or repaired by anyone other than Seller.
This warranty is in lieu of all other warranties. SELLER MAKES NO OTHER
WARRANTY TO BUYER OR ANY THIRD PARTY, EXPRESS OR IMPLIED AS TO MERCHANTABILITY
OR FITNESS FOR A PARTICULAR USE OR PURPOSE OF THE PRODUCT, OR PART THEREOF,
SOLD HEREUNDER. The remedy provided above is exclusive and Seller shall
have no liability for any indirect, consequential, incidental, special,
or punitive damages, whether based on contract, tort or otherwise, resulting
from any failure or defect of the product or part thereof.
To return a defective part within the warranty period, email or call for
a return authorization number then fill out the Warranty Claim form by clicking
on the link below.
Download Retail Warranty Claim Form (PDF) |
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